Terms of service

Overview

Welcome to Chunzo Kids.

These Terms of Service explain the rules and conditions that apply when you visit, browse, interact with, or purchase from our website and online store. Throughout this website, the terms “we,” “us,” and “our” refer to Chunzo Kids.

Chunzo Kids operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a smooth and curated shopping experience. Our store is powered by Shopify, which enables us to provide these services to you.

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, please do not use our website or services.

Please read these Terms carefully, as they contain important information about your rights, responsibilities, warranties, limitations of liability, and other legal terms.

1. Access and Account

By using our services, you confirm that you are at least the age of majority in your state, province, or country of residence. If you allow a minor dependent to use our services through a device you own or manage, you confirm that you have given permission for such use.

To browse our store, place an order, or use certain features, you may be required to provide information such as your name, email address, phone number, billing address, shipping address, and payment information.

You agree that all information provided by you is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.

You may not transfer, sell, assign, or share your account with another person.

2. Our Products

We make every effort to display our products as accurately as possible, including product descriptions, images, colors, sizes, and details. However, product colors and appearance may vary depending on your device, screen settings, lighting, and display configuration.

We do not guarantee that the product appearance, quality, or color will exactly match what is shown on your screen.

Product descriptions, availability, pricing, and offers may change at any time without prior notice. We reserve the right to discontinue any product or limit product quantities at our discretion, including for specific customers, locations, or regions.

3. Orders

When you place an order on our website, you are making an offer to purchase the selected products. Chunzo Kids reserves the right to accept, decline, cancel, or modify any order at our discretion.

Your order is not considered accepted until we confirm it. Payment must be received and processed before your order is accepted.

Please review your order carefully before submitting it. Once an order has been accepted or processed, we may not be able to accommodate cancellation or change requests.

If we cancel, decline, or make changes to your order, we may contact you using the email address, phone number, or billing information provided at the time of purchase.

All returns and exchanges are subject to our Refund Policy:

[Add Refund Policy Link]

You confirm that any purchase made through our website is for personal or household use only and not for commercial resale, export, or business distribution.

4. Prices and Billing

Prices, discounts, promotions, and offers are subject to change without notice. The price charged for a product will be the price displayed at the time your order is placed and confirmed.

Unless clearly stated otherwise, product prices may not include taxes, shipping fees, handling charges, customs duties, import fees, or other additional charges.

Prices on our website may differ from prices offered through physical stores, third-party platforms, marketplaces, or other sales channels.

From time to time, we may offer promotions or special discounts. These promotions may be subject to additional terms and conditions. If there is a conflict between promotion terms and these Terms of Service, the promotion terms will apply.

You agree to provide accurate, complete, and updated billing, payment, and account information for all purchases. You also agree to update your information promptly when needed so we can process your order and contact you if required.

By placing an order, you confirm that:

• The payment information you provide is true, accurate, and complete.

• You are authorized to use the payment method provided.

• Any charges incurred by you will be honored by your bank, card provider, or payment service.

• You agree to pay the total amount shown at checkout, including applicable shipping fees, taxes, and other charges.

5. Shipping and Delivery

Delivery times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, incorrect delivery information, weather conditions, holidays, public events, or circumstances beyond our control.

Once an order is handed over to the shipping carrier, the risk of loss or damage may transfer to you, subject to applicable law.

6. Intellectual Property

All content available through our website, including but not limited to text, logos, trademarks, product names, graphics, images, product photos, videos, audio, designs, layouts, and other materials, is owned by Chunzo Kids, its affiliates, partners, or licensors.

You may use our website and services for personal, non-commercial use only.

You may not copy, reproduce, modify, distribute, publish, display, transmit, download, store, sell, resell, or exploit any part of our website or content without our prior written permission.

The names, logos, slogans, designs, and product names of Chunzo Kids are trademarks or brand assets of Chunzo Kids or its licensors. Shopify’s name, logo, product names, and service names are trademarks of Shopify. All other trademarks belong to their respective owners.

Unauthorized use of our intellectual property may violate applicable copyright, trademark, and intellectual property laws.

7. Optional Tools

We may provide access to third-party tools or features through our website. These tools are provided “as is” and “as available” without warranties, representations, or endorsements.

We do not control or monitor third-party tools and are not responsible for their performance, accuracy, availability, or security.

Your use of any optional third-party tools is entirely at your own risk. You should review and understand the terms and policies of the relevant third-party provider before using such tools.

We may introduce new features, tools, or resources in the future. Such features will also be subject to these Terms of Service.

8. Third-Party Links

Our website may include links, embedded features, or content from third-party websites or services.

We are not responsible for reviewing, verifying, or evaluating third-party websites, content, products, services, or policies. If you choose to access third-party links, you do so at your own risk.

We are not liable for any harm, loss, damage, or issues arising from your use of third-party websites, products, services, or resources.

Before engaging in any transaction with a third party, please carefully review their terms, policies, and practices.

9. Relationship with Shopify

Chunzo Kids is powered by Shopify, which helps us operate our online store and provide services to you.

However, all purchases and transactions made through our store are directly between you and Chunzo Kids. Shopify is not responsible for any aspect of the sale, purchase, product quality, delivery, injury, damage, or loss related to products purchased from Chunzo Kids.

By using our services, you release Shopify and its affiliates from claims, damages, and liabilities related to purchases or transactions made with Chunzo Kids.

10. Privacy Policy

Any personal information collected through our website is handled according to our Privacy Policy.

You can review our Privacy Policy here:

https://chunzookids.com/policies/privacy-policy

Because our store is powered by Shopify, Shopify may also collect and process certain personal information related to your access and use of our website. Information submitted through our website may be shared with Shopify and other third parties, including service providers located outside your country of residence.

By using our services, you acknowledge that you have read and understood our Privacy Policy and Shopify’s applicable privacy practices.

11. Feedback, Reviews, and Submissions

If you submit, post, upload, email, or share any ideas, suggestions, reviews, feedback, proposals, plans, or other content with us, you grant Chunzo Kids a worldwide, royalty-free, sublicensable, transferable, and perpetual right to use, reproduce, modify, publish, display, distribute, and promote that content for any purpose, including commercial purposes.

This may include using your feedback to improve, market, promote, or operate our products and services.

By submitting feedback or content, you confirm that:

• You own the content or have the necessary rights to share it.

• Your content does not violate the rights of any third party.

• Your content is accurate and does not contain unlawful, abusive, offensive, misleading, or harmful material.

• Your content does not contain viruses, malware, or harmful code.

• You are not using a false identity or misleading us about the origin of the content.

We are not required to keep your feedback confidential, pay compensation for it, or respond to it.

We may, but are not obligated to, monitor, edit, or remove content that we believe is unlawful, offensive, harmful, misleading, inappropriate, or in violation of these Terms.

12. Errors, Inaccuracies, and Omissions

Occasionally, our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, change details, or cancel orders at any time without prior notice, including after an order has been submitted.

13. Prohibited Uses

You may use our website and services only for lawful purposes.

You agree not to use our website or services:

• For any unlawful, fraudulent, harmful, or malicious purpose.

• To violate any applicable law, regulation, rule, or ordinance.

• To infringe upon our intellectual property rights or the rights of others.

• To harass, abuse, insult, harm, defame, threaten, intimidate, or discriminate against any person.

• To submit false, misleading, or inaccurate information.

• To upload, transmit, or distribute viruses, malware, or harmful code.

• To send spam, junk mail, chain letters, phishing messages, or unauthorized promotional materials.

• To impersonate another person, company, or entity.

• To collect, track, or misuse personal information of others.

• To copy, scrape, extract, sell, resell, or exploit any portion of our website or services.

• To use bots, crawlers, scrapers, automated tools, AI agents, or similar technologies to access or interact with our services without authorization.

• To interfere with, bypass, or attempt to bypass our security systems, access restrictions, robots.txt rules, or other protective measures.

We reserve the right to suspend, disable, or terminate your access to our website or services if we believe you have violated these Terms.

14. Use of Automated Agents

This section applies if you use, allow, enable, or deploy any automated or semi-automated software, tool, bot, crawler, AI agent, or similar system to access, use, or interact with our website or services.

An “Agent” means any software or service that can take autonomous or semi-autonomous actions on behalf of a person or entity, with or without direct supervision.

No Agent may access, use, or interact with our services unless it clearly identifies itself and follows all requirements set out in these Terms.

Agents must:

• Identify themselves in all HTTP or HTTPS requests.

• Include the name of the Agent in the user-agent string, such as: Agent/[agent name].

• Not conceal, disguise, or misrepresent that the access is coming from an Agent.

• Not mimic human behavior to bypass detection.

• Not complete, bypass, or interfere with CAPTCHAs or systems intended to distinguish humans from automated tools.

• Respond truthfully to any prompt asking whether the interaction is from a human or automated system.

• Not bypass any technical measure designed to block, limit, or control automated access.

We may limit, restrict, block, or control how Agents access or interact with our website and services.

15. Termination

We may terminate these Terms or suspend your access to our website or services at any time, with or without notice, at our sole discretion.

You will remain responsible for any amounts owed up to and including the date of termination.

Certain sections of these Terms will continue to apply even after termination, including sections related to intellectual property, feedback, termination, disclaimers, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy, and any other provisions that by their nature should remain in effect.

16. Disclaimer of Warranties

Our website, services, content, and products are provided for general information and shopping purposes.

We do not guarantee that the information on our website is always accurate, complete, reliable, current, or error-free. Any reliance you place on information available through our website is at your own risk.

Except where expressly stated by Chunzo Kids, our services and products are provided “as is” and “as available,” without warranties or conditions of any kind, whether express or implied.

We do not guarantee that:

• Our services will always be available, uninterrupted, timely, secure, or error-free.

• Any errors will be corrected.

• The website or server will be free of viruses or harmful components.

• Products will meet all expectations exactly as displayed or described.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above limitations may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law, Chunzo Kids, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, service providers, and licensors will not be liable for any injury, loss, claim, or damages of any kind arising from your use of our website, services, or products.

This includes direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

18. Indemnification

You agree to indemnify, defend, and hold harmless Chunzo Kids, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, costs, or expenses, including reasonable attorneys’ fees, arising from:

• Your breach of these Terms of Service.

• Your violation of any law or the rights of a third party.

• Your access to or use of our website or services.

We may control the defense and settlement of any claim, and you agree to cooperate with us by providing relevant information, documents, or assistance where reasonably required.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

Any unenforceable portion will be considered removed from these Terms, and the remaining provisions will continue to remain valid and enforceable.

20. Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision under these Terms does not mean we waive that right or provision.

These Terms of Service, together with any policies or rules posted on our website, form the entire agreement between you and Chunzo Kids regarding your use of our services.

These Terms replace any prior agreements, communications, proposals, or understandings between you and us, whether written or oral.

Any ambiguity in the interpretation of these Terms will not be interpreted against the drafting party.

21. Assignment

You may not transfer, assign, delegate, or otherwise pass on your rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights or obligations at any time without notice or consent.

22. Governing Law

These Terms of Service and any separate agreements through which we provide services to you will be governed by and interpreted according to the laws and courts of the jurisdiction where Chunzo Kids is headquartered.

By using our services, you agree to the venue and jurisdiction of such courts, subject to applicable law.

23. Headings

The headings used in these Terms are included for convenience only and do not affect the meaning, interpretation, or enforceability of these Terms.

24. Changes to These Terms

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

It is your responsibility to check this page periodically for changes. Where required by law, we may provide notice of material changes.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

25. Contact Information

If you have any questions about these Terms of Service, you can contact us at:

Email: chunzoo@gmail.com